1. Introduction

At ReGuru, we are committed to providing high-quality refurbished electronics. This Warranty Policy explains the terms and conditions under which our products are covered by a warranty.

2. Warranty Coverage

• Scope: Our warranty covers defects in materials and workmanship under normal use. It does not cover damages resulting from misuse, accidents, unauthorized modifications, or normal wear and tear.
• Duration: Warranty duration varies by product and is specified in the product description on our application. The warranty period typically ranges from 30 days to one year from the date of purchase.

3. How to Make a Warranty Claim

• Contact Us: To initiate a warranty claim, contact our customer support team at support@reguru.com or [Your Phone Number). Provide your order number, a description of the issue, and any relevant photos or documentation.
• Return Instructions: If your claim is approved, we will provide instructions for returning the product. You may be required to send the product back to us for inspection and verification.

4. Warranty Service

• Repair or Replacement: Depending on the issue and availability, we will either repair the defective product or replace it with a refurbished product of similar or equivalent specifications.
• Repair Time: The time required for repair or replacement may vary. We will keep you informed about the status of your warranty claim and estimated timeframes.

5. Exclusions and Limitations

• Non-Covered Issues: The warranty does not cover damages resulting from:
  • Accidents, abuse, or misuse.
  • Unauthorized modifications or repairs.
  • Normal wear and tear or cosmetic damage.
• Data Loss: We are not responsible for any data loss or corruption that may occur during the repair or replacement process. It is advisable to back up your data before sending the product for warranty service.

6. Warranty Transfer

• Transferability: The warranty is generally non-transferable and applies only to the original purchaser. If you need to transfer the warranty to a new owner, please contact us for further instructions.

7. Legal Rights

• Consumer Rights: This warranty policy does not affect your statutory rights as a consumer. You may have additional rights under applicable consumer protection laws, which are not diminished by this warranty.

8. Contact Information

For any questions or concerns regarding our Warranty Policy or to make a warranty claim, please contact us at:ReGuru Support Team
Email: support@reguru.com
Phone: [Your Phone Number]
Address: [Your Address]