1. Introduction

At ReGuru, we want you to be satisfied with your purchase. This Return Policy outlines the terms and conditions for returning refurbished products.

2. Eligibility for Returns

• Return Period: You may return products within [number] days from the date of delivery. The specific return period for each product is outlined in the product description.
• Product Condition: To be eligible for a return, the product must be in its original condition, including all packaging, accessories, and documentation. The product should not be damaged or altered.

3. How to Return a Product

• Contact Us: To initiate a return, please contact our customer support team at support@reguru.com or [Your Phone Number]. Provide your order number, a description of the reason for the return, and any relevant photos or documentation.
• Return Instructions: We will provide you with instructions for returning the product. You may be required to send the product back to us within [number] days from receiving the return instructions.

4. Return Process

• Inspection: Upon receiving the returned product, we will inspect it to ensure it meets the conditions for return. If the product is in its original condition and within the return period, we will proceed with the return.
• Refund/Exchange: Depending on your preference and the product's condition, we will process a refund or exchange. Refunds will be issued to the original payment method, and exchanges will be subject to product availability.

5. Non-Returnable Items

The following items are not eligible for return:

• Products returned after the specified return period.
• Products that are damaged due to misuse, unauthorized modifications, or lack of proper packaging.
• Items missing original packaging, accessories, or documentation.

6. Shipping Costs

• Return Shipping: You are responsible for return shipping costs unless the return is due to a defect or error on our part. We recommend using a trackable shipping service or purchasing shipping insurance for returns.
• Original Shipping Fees: Original shipping fees are non-refundable unless the return is due to an error on our part.

7. Exchange Policy

If you prefer an exchange instead of a refund, please inform us during the return process. Exchanges are subject to product availability and may involve additional shipping charges.

8. Legal Rights

• Consumer Rights: This Return Policy does not affect your statutory rights as a consumer. You may have additional rights under applicable consumer protection laws, which are not diminished by this policy.

9. Contact Information

For any questions or concerns regarding our Return Policy or to initiate a return, please contact us at:ReGuru Support Team
Email: support@reguru.com
Phone: [Your Phone Number]
Address: [Your Address]